It’s Here!!!
09/20/24
By Amy Lou Blunt, Executive Vice President and Chief Credit Officer
What’s here, you ask? Touchpoint 365 has been launched and is ready to facilitate your commercial loan applications!
Touchpoint 365 is our digital platform that enables potential borrowers to apply for commercial loans through our website, as well as monitor the status and progress of the application through approval – anytime of the day or night.
It is very easy to access from the RBAZ website. You can click on the ‘Lending’ drop down menu and choose ‘Business Loans’. You can read through each of the types offered and then click on ‘Apply Now’ on any of the pages. If you want to skip to the chase and eliminate a few keystrokes, using the ‘Services & Tools’ drop down on the Home Page, simply select “Apply Now For Business Loan”.
The first step is to create an application account with your email address. Then you will simply follow the instructions on each page – choosing a loan type and amount, the purpose of the loan, organizational information, co-borrowers and guarantors, etc. There is a section to list any collateral details, i.e., real estate, equipment, business assets. One of the final steps is to submit certain financial information. Be assured, the platform uses 256- bit encryption and your information is safe to share on the site.
If you have questions or concerns as you navigate the site for the first time, feel free to contact us directly. This platform does not replace your relationship with your banker. Instead, it allows your banker to focus on you and your financial needs, while the platform performs information gathering and processing for a more efficient process and turnaround. With Touchpoint 365 you also have the ability to monitor your application through the process – Is an underwriter working on it? Is anything else needed to make a decision? Is it being documented for signature? You will always have the control to see the status whenever you choose.
I hope you enjoy this new experience – we look forward to your feedback!